Privacy Policy

Last update: June 1, 2021

It is our general policy to safeguard all your private information and prevent any improper use except for the ethical and efficient conduct of Willix Merch&Gig Marketplace (the “Marketplace”).  Please read this privacy policy (the “Policy”) carefully to understand how we use personal information. If you do not agree with this Policy, your choice is not to use site and its related sites, applications, services and goods or any other website operated by that links to this Policy (the “Site”). By accessing or using this Site, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes. Changes to this Policy are effective as of the stated "Last Updated" date. Other than where we have sought such explicit consent from you, your continued use of the Site after we make changes will constitute acceptance of, and agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.


We take great care in maintaining the security of the Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures.

Information We Collect

When you register to and use the Site, we collect the personal information provided by you. We also collect information about your communications with Willix as well as communication with other users within the Marketplace. In addition, we collect information while you access, browse, view or otherwise use the Site.

How Do We Collect Information

You directly provide us with most of the information we collect. We also collect technical information indirectly and automatically through our systems. We also collect information from third party vendors and/or other commercially available sources. 

How Do We Use the Information Collected? 

We use personal information to provide you with quality service and security, to operate the Site and to perform our obligations to you; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site and the Marketplace; to comply with lawful requests by public authorities and to comply with applicable laws and regulations. 

How Long Do We Keep Personal Information 

We will keep personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time. 

Children Under the Age of 13

Our Site is not intended for children under 13 years of age and we do not knowingly collect personal information from children under 13. 

Sharing Personal Information with Third Parties

We don’t share personal information with third parties in order to operate the Site, provide our services to you, fulfil obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements and illegal activities. 

Where We Store Personal Information

Some of the personal information you provide to us will be stored or processed on the dedicated servers of our website hosting company.


We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes.

Rights of EU Users

Where we process personal data related to EU user, further terms apply to our processing in relation to your rights as a data subject under EU data protection laws.. 

Specific Provisions for California Residents

If you are a California resident, you are entitled to specific privacy rights.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. 

Contact Us

You can exercise your rights over your personal information by contacting us. If you do not have an active Willix account, please contact us at